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Narragansett Technologies announces partnership with eBRIDGE Software Inc.
MINNEAPOLIS, US. Microsoft Partner Show- July 7th 2005.
eBRIDGE Software Inc., the leading provider of application integration solutions for the small to medium sized business (SMB) market in North America, announced today its Universal Integration Solution for Narragansett Technologies SpinnakerPro and SensorPro customers. This powerful tool will enable SpinnakerPro and SensorPro customers to integrate their email marketing and online survey solution with their CRM application, delivering maximum efficiency to your customer-facing operations.
“By integrating SpinnakerPro with your existing CRM system such as MS CRM, Salesforce.com, Epicor Clientele, and Siebel CRMOn Demand, you will see immediate, measurable results. This combined functionality closes the circle of customer analysis, allowing you to track behavior, study buying patterns, and seamlessly communicate your messages“ says Colin Brown, President and CEO of eBRIDGE Software.
According to the 2004 SMB market space evaluation done by Gartner Group (www.gartner.com) there were 6.5 million SMBs in North America who had less than 100 employees. The Yankee Group (www.yankeegroup.com) 2004 SMB Channel Dynamics report offers SMBs employ 54% of total U.S. employees.
When debating a software and solution decision, the key questions any small or medium sized business wants to know are “will this help my business generate more revenue and will this help my business be more efficient”. Our integration solution for SpinnakerPro will enable companies to see the ROI within a matter of weeks.
According to Jon Erickson, Narragansett Technologies, "We are very pleased to be working with a company such as eBRIDGE Software to provide a much needed integration solution to organisations using CRM and email marketing software. Now your valuable customer information stored within your CRM package can easily be integrated with SpinnakerPro using eBRIDGE. You can leverage the integration of the two systems to capture demographic and preference updates in an email campaign and export that information back to your CRM system, to track customer response behavior, including open rates, click-throughs and opt-outs in your CRM system and to trigger emails based on events and behaviours such as product returns, customer inactivity, issues or queries."
About eBRIDGE Software Inc.
Founded in 1993, eBRIDGE Software is the leading provider of application integration solutions for the small to medium sized business (SMB) market. eBRIDGE helps businesses meet EDI compliance standards, as well as link their accounting application business critical information across applications and business partners. eBRIDGE’s integration solutions are broad reaching, covering every major facet of electronic business documentation: EDI (ANSI XI, EDIFACT), XML, CSV and Flat File formats, and application integration including CRM, SRM, eCommerce, Procurement, to maximize efficiencies throughout your business. EBRIDGE’s universal software solutions provide accurate, timely and reliable data exchange. www.ebridgesoft.com
About Narragansett Technologies
Narragansett Technologies is a leading developer of online marketing software solutions including SpinnakerPro, an email marketing application and SensorPro, a web and email-based survey application, to a global customer base such as Coty, Konica Minolta, Kyocera, Thomson and the Leading Hotels of the World Group. The products are deployed across various applications including Customer Interaction Services, Field Service solutions, Candidate Screening, Customer Preference centers, Customer Surveys, Website feedback and IT Helpdesk solutions.
The product won the TMC 2003 Customer Interaction Award. Powerful and scalable, this marketing technology platform enables improved deliverability, relevance and responsiveness of online communications and campaigns. Built from the ground up on the Microsoft .NET platform, utilizing C# and Web Services technologies, the products can be licensed or deployed as an ASP.
Distributed worldwide and under OEM agreement by Epicor Scala Software (NASDAQ:EPIC) (www.epicor.com) and DoubleClick (www.doubleclick.net). For further details, please visit www.narragansett.ie
Contact Details:
Jon Erickson
Narragansett Technologies
T: + 1 (773) 326–2186
E:
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