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DoubleClick and Narragansett Technologies partner to offer online survey solution.
New York, Friday 4 February 2005
Narragansett Technologies’ SensorPro product to enhance DoubleClick’s current DARTMail offering. DoubleClick Inc. (NASDAQ: DCLK www.doubleclick.net ), the leading provider of marketing tools for advertisers, direct marketers and web publishers, today announced a strategic alliance with Narragansett Technologies, a provider of online marketing software solutions.
"More and more customers are requesting survey functionality
and we look forward to partnering with Narragansett
to provide these solutions to our customer base,"
said Eric Kirby, Senior VP Email Solutions, DoubleClick Inc.
DoubleClick will extend its DARTmail marketing solution
with SensorPro, Narragansett Technologies’ email and
web-based survey application. With SensorPro, online
survey results are available in real time to help
focus your marketing program or gain insights on your
customer's preferences. By using SensorPro with DoubleClick’s
email marketing solution, companies can react to customer
responses decisively and immediately. The integration
provides companies with revenue enhancing results
and functionality:
- Full survey results with cross-tabulation and comparison between surveys in real-time
- Emails opened, impressions, click through rates, bounce-back rates, opt-outs
- Deploy the survey in the body of an email, on a website or on a dynamic microsite
- Build surveys based on search engine knowledge base for better targeted advertising
- Segment audience based on survey responses to send out even more targeted online communications.
- Obtain customer, partner or employee satisfaction levels, product or service evaluations, web site assessments and segmentation/content analysis.
- Proven response rates to email surveys of between 25% and 50% achieved by existing deployments.
"A comprehensive survey tool such as SensorPro, in conjunction with DoubleClick’s email marketing software, provides companies with a better insight into the people that matter most to their business – Customers." said Tony Frattaroli, CEO of Narragansett Technologies "Understanding customer opinion and behavior is a key factor in any company’s success"
ABOUT NARRAGANSETT TECHNOLOGIES: Narragansett Technologies is a leading provider of online marketing software solutions including SpinnakerPro, an email marketing application and SensorPro, a web and email-based survey application, to a global customer base such as ATI, Konica Minolta, Kyocera, Thomson and the Leading Hotels of the World Group. The product won the TMC 2003 Customer Interaction Award. Powerful and scalable, this marketing technology platform enables improved deliverability, relevance and responsiveness of online communications and campaigns. Built from the ground up on the Microsoft .NET platform, utilizing C# and Web Services technologies, the products can be licensed or deployed as an ASP.
The products are distributed worldwide and under OEM agreement by Epicor Scala
(NASDAQ:EPIC www.epicor.com)
and DoubleClick Inc (NASDAQ:DCLK www.doubleclick.net)
ABOUT DOUBLECLICK: DoubleClick is the leading provider
of solutions for advertising agencies, marketers and
web publishers to plan, execute and analyze their
marketing programs. DoubleClick's marketing solutions
- - online advertising, search engine marketing, affiliate
marketing, email marketing, database marketing, data
management and marketing resource management - - help
clients yield the highest return on their marketing
dollar. In addition, the company's marketing analytics
tools help clients measure performance within and
across channels. DoubleClick Inc. has global headquarters
in New York City and maintains 23 offices around the
world.
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